Your privacy is critically important to us. We only process data according to Austrian and EU law - especially the GDPR.
We have a few fundamental principles:
ReplyParrot – Benjamin Freundorfer, Morizgasse 2, 1060 Vienna, Austria (“ReplyParrot”) operates the website replyparrot.com. It is ReplyParrot’s policy to respect your privacy regarding any information we may collect while operating our website.
If you have questions about deleting or correcting your personal data please contact our support team.
When you contact us we keep records of your communication to follow up, resolve the issue, document your reason for contacting us and document our response to it.
Like most website operators, ReplyParrot collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ReplyParrot’s purpose in collecting non-personally identifying information is to better understand how ReplyParrot’s visitors use its website.
Certain visitors to ReplyParrot’s websites choose to interact with ReplyParrot in ways that require ReplyParrot to gather personally-identifying information. The amount and type of information that ReplyParrot gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at ReplyParrot to provide an email address either directly or via logging in using a Google account. Those who engage in transactions with ReplyParrot – by purchasing a paid plan, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, ReplyParrot collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with ReplyParrot. Where payments are processed by a third party service this service may collect the personal and financial information required to process those transactions. ReplyParrot does not disclose personally-identifying information other than as described below.
ReplyParrot may collect statistics about the behavior of users of its Services. For instance, ReplyParrot may monitor access of your external API to identify misuse. However, ReplyParrot does not disclose personally-identifying information other than as described below.
ReplyParrot discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on ReplyParrot’s behalf or to provide services available at ReplyParrot’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using ReplyParrot’s websites, you consent to the transfer of such information to them. ReplyParrot will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, ReplyParrot discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when ReplyParrot believes in good faith that disclosure is reasonably necessary to protect the property or rights of ReplyParrot, third parties or the public at large. If you are a registered user of ReplyParrot and have supplied your email address, ReplyParrot may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with ReplyParrot and our products. We primarily use our product blog to communicate this type of information, so we expect to keep this type of email to a minimum. ReplyParrot takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
ReplyParrot uses sub-processors to provide its service. Information about the current sub-processors, their location and function, may be found at the list of subprocessors.
Our website uses cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. ReplyParrot uses cookies to help ReplyParrot identify and track visitors, their usage of ReplyParrot website, and their website access preferences. ReplyParrot visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ReplyParrot’s websites, with the drawback that certain features of ReplyParrot’s websites may not function properly without the aid of cookies.
Our website uses the web analytics service Google Analytics (Google LLC, United States). For this purpose, cookies are used that allow an analysis of the use of the website by its users. The information generated thereby is transmitted to the server of the provider and stored there. Your IP address is captured but pseudonymized immediately. As a result, only a rough localization is possible.
You can prevent this by setting up your browser so that no cookies are stored. We have accepted a data processing agreement with the provider.
The relationship with the web analytics provider is based on an adequacy finding under Art. 45 GDPR by the European Commission. Additionally Google is ISO certified (ISO 27001, ISO 27017, ISO 27018) by a third-party and has conducted SOC 2/3 audits.
The data processing takes place on the basis of Austrian law § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and f (legitimate interest) of the GDPR.
Our goal in the sense of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data are pseudonymized. The user data is kept for the duration of 26 months.
We use Google Fonts to display text. Google Fonts is built in a way that it has no access to private information like cookies. The request to download a certain font family is sent to a subdomain (fonts.googleapis.com) which ensures that authentication cookies a user potentially has from other Google services are not sent to the server. Nevertheless the user's IP address might be accessible by the font server of Google (Google LLC, United States). Google has stated that they don't collect any personal information while serving Google Fonts.
The relationship with the font provider is based on an adequacy finding under Art. 45 GDPR by the European Commission. Additionally Google is ISO certified (ISO 27001, ISO 27017, ISO 27018) by a third-party and has conducted SOC 2/3 audits.
You can subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter.
Once you sign up for the newsletter, we'll send you a confirmation email with a link to confirm the signup.
You can cancel the subscription to the newsletter at any time. Either by clicking "unsubscribe" in the newsletter or by sending your cancellation to the following e-mail address: [email protected]. We will immediately delete your data in connection with the newsletter dispatch.
Regarding your personal data you have the right to be informed, of access, to rectification, to deletion, to restriction, to data portability, and to object. If you have questions about any of your data rights or want to use them please contact ReplyParrot at our email address [email protected]. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority (Datenschutzbehörde).
If ReplyParrot, or substantially all of its assets, were acquired, or in the unlikely event that ReplyParrot goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of ReplyParrot may continue to use your personal information as set forth in this policy.
Although most changes are likely to be minor, ReplyParrot may change its Privacy Policy from time to time, and in ReplyParrot’s sole discretion. ReplyParrot encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a ReplyParrot account, you should also check your account’s dashboard for alerts to these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
This privacy policy is partly based on Automattic's privacy policy who have decided to make this privacy policy available under a Creative Commons Sharealike license. If you want to re-use parts of this policy, feel free to do so at your own responsibility.